Forgot your password?

If for any reason you have forgotten your password, please click on the following link: http://www.hiscec.com/en/SignIn/forgot . You may either use your login or your email address to recover the password to your account.

You will receive a confirmation email that your password has been successfully changed.

Your new password will be delivered to the email address in which you registered your account.

My Account

Once you have accessed to your account at the Hispanic Chamber of E-Commerce Website, you will be directed to the Homepage of the site. In order to manage your account you will need to click on the “My Account”, located on the upper right hand side of the screen.

Creating an electronic catalog is very easy using the tool that the Hispanic Chamber of E-Commerce has created. The following points will demonstrate the basic operations that you will need to know in order to easily manage your electronic catalog within the Hispanic Chamber of E-Commerce site.

Messages

Each time you access your account, you will be able to check which potential Clients have contacted you as well as your regular clients, Suppliers and Distributors.

To check your new messages, click on “Received Messages”. In order to receive messages to your account, it is of the highest importance that you have accurately filled out the form, “Contact Information”, during your initial registry.

Edit User Profile

To change or update your contact information go to “Edit User Profile”, to make necessary changes.

Change Password

You are free to change your password as many times as you feel necessary. Go to “Change Password”, and follow the instructions there in order to change your password.

Member Properties

In the section labeled “Member Properties”, you can update company information and classify your company in the category/(s) where you would like to list your company in the e-marketplace. This is also where you will be able to manage the content of the electronic catalog.

Edit Member Profile

In this section you will enter company information including company logo. You can upload up to 12 Photos of your company etc. In this section it is of the highest importance to complete the forms, “Information” and “Category” so that your company will be registered in the database.

The sections, “Description” and “Photo Gallery”, are where you can upload photos related to your business. In this section you will find recommendations to upload your pictures with the highest quality and success.

Information

In this section you will upload the following: company logo, name, slogan, website, email address, Physical address, telephone/fax and any other relevant contact details. This information will be used in your “Virtual Store”.

Business Category

It is very important that you list your company under an existing category so that your product/service is easily accessible to users.

Legal Information

This section is optional. If you desire to upload legal policies related to you company, you may do so in this section. This information is not public, it is only for the internal control of the Hispanic Chamber of E-Commerce.

Description

In this section you can upload your company’s logo or any image related to your business, as well as, a description of your business. You can also provide information that will enable the consumer, supplier or distributor to know a little more about the activity that you develop. It has enough room to make a detailed description if you want to do so.

Photo Gallery

In this section you can post up to 12 photos of your business. Photos that may be of interest to those who want to know a little more about your business.


1. Upload the photos from your hard drive. The photo must have a max. of 200K of size and it must be JPEG or GIF format.


2. You can add up to 12 photos.


3. You can add a description for each photo using the text editor.

Add a Product or Service

In this section is where you begin to develop your electronic catalog. To upload the image and information of your product is very simple; just follow the instructions provided there and in a very short time you are going to have an electronic catalog of your products on the Internet.

Modify a Product or Service

Once you have created the catalog, you have the opportunity to make any changes you want to in a very easy way.

How to add a Product or Service? Access the section “Add Product or Service”

1. Select the category of the product.

2. Upload the photo of your product.

3. Select the language.

Important Note: If you are going to "copy and paste" your text, please do the following:

a) Open your "Notepad" available at "Accesories" in Windows.

b) Copy your text and paste it at the Notepad text editor.

c) Copy the text from Notepad again and paste it in the text editor.

d) Edit it as you please.

The reason why you have to follow this process is for security reasons. By doing that, we avoid getting "malicious codes" into our system. That means that we are all protected.

How to modify a Product or Service? Access the section “Add Product or Service”

Once you have your list of products in your account you can edit them very easily. To edit them, you have to click the button that has a "pencil shape".

When you click on the editor, you will be able to change the image of the product and all the information related to the product as many times as you consider it necessary. In case you do not want to have a certain product or service on your list, just click the button that has a "X" on it and the article will be deleted.

Note: Once an article has been deleted, it is impossible to get it back; therefore, it is important to be sure about taking this action.

Final recommendation about the use of languages

The tool offered by the Hispanic Chamber of E-Commerce is designed to allow the user to upload certain information in Spanish and English. It is important for you to know that, in order to properly upload the information, you will have to make sure to upload it first on a language and then on the other one.

Suppose you want the information of your product to be available in English and Spanish. Select the language English and write the name of our product in English. Eg. “Toucan Wood”

Without leaving the product, now select Spanish. At this point you select the language, how the text “toucan Wood” disappears from the line, leaving a blank space so you can now write it in Spanish “Tucán de Madera”

ADVISE: First upload all the information in one language and then in the other. By doing this you’ll avoid that information in Spanish could be shown in the English site and vice versa.

Once you finish uploading the information in both languages, and you had uploaded the photos of the product, is when you’ll click in “Accept” so you can save the information of the product in the system and so it can be shown automatically in the electronic catalog of your site.

Contact Us

For further information you may contact us by filling the contact form that is available at the site. We will get back to you as soon as possible to help you with any possible questions, doubts or suggestions you may have.

We are here to help you. Thank you very much.